Résumé

Brent Hayes

328 Rolling Green Drive • Winston-Salem, NC 27107 • (336) 681-2324 • brent.hayes@gmail.com

Summary IT professional with 14 years of experience covering a wide array of technologies.  I enjoy the use of rapid learning skills and adaptability to quickly master tasks as situations necessitate.
Job History Walker and Associates, Inc.                                                                                               July 2013 – Present

Welcome, NC

IT – Infrastructure Manager

·         Managed vendor relationships and negotiation for all IT equipment and services

·         Produced and obtained CFO approval for annual IT capital expenditure budget

·         Tracked project ownership, completion status for Infrastructure team

·         Maintained 25 Linux servers including installation, backup, patching, and scheduled tasks

·         Database administration for 7 Oracle instances including permissions, tablespace management, backup, and maintenance

·         PL/SQL Development in Oracle 9i, 10g, and 11g to support many business processes

·         Developed supply chain processes via HighJump using Advantage Architect and WebWise PageEditor

·         Utilized Crystal Reports to design and implement key documents in the order lifecycle including picking plans, packing slips, and invoices

·         EDI Integrations to PeopleSoft ERP utilizing Gentran Integration Suite and custom B2B integrations via XML/CSV

·         Deployed and maintained virtual servers and desktops in Citrix XenServer/XenDesktop

·         Participated in on-call rotation to support IT infrastructure

Walker and Associates, Inc.                                                                                November 2008 – July 2013

Welcome, NC

Linux Systems Administrator / Oracle Developer DBA / B2B Technical Coordinator

·         Maintained 25 Linux servers including installation, backup, patching, and scheduled tasks

·         Database administration for 7 Oracle instances including permissions, tablespace management, backup, and maintenance

·          PL/SQL Development in Oracle 9i, 10g, and 11g to support many business processes

·         Developed supply chain processes via High Jump using Advantage Architect and WebWise PageEditor

·         Utilized Crystal Reports to design and implement key documents in the order lifecycle including picking plans, packing slips, and invoices

·         EDI Integrations to PeopleSoft ERP utilizing Gentran Integration Suite and custom B2B integrations via XML/CSV

·         Deployed and maintained virtual servers and desktops in Citrix XenServer/XenDesktop

·         Participated in on-call rotation to support IT Infrastructure

·         Assisted with end user support issues including hardware, software, and IP phone related needs

 

AllPoints Research                                                                                                   April 2003 – October 2008

Winston-Salem, NC

Project Lead – Information Systems

·         End-to-end IS project management and quality assurance

·         Web design for corporate webpage and survey data collection

·         Manipulated databases via SQL queries in MS Access & MySQL

·         Maintained servers and workstations including backup, patching, and scheduled tasks

·         Exchange 2000 administration and maintenance

·         Vendor relationship management and negotiation for all IT equipment and services

Education North Carolina State University                                                                               August 1997 – May 2002

Raleigh, NC                                                                                                           B.S. in Computer Engineering

Technical Skills
  Years   Years   Years
RHEL 10 HighJump 6 XenServer 8
Windows Server 5 Advantage Architect 6 XenDesktop 8
Oracle Database 10 Crystal Reports 4 End User Support 16
PL/SQL 10 WebWise Page Editor 1 Network Support 5
SQL Server 1 EDI/B2B 8 Powershell 2
T-SQL 1 BASH 10 PHP 3

Certifications & Other Skills ·         Citrix Certified Administrator for XenDesktop

·         Group Leadership and Development course

·         Basic Quality Concepts course

·         Excellent written and verbal communication skills

References  

Available upon request

 

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